Free delivery in AUS over 100 dollars
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
For any returns queries, please contact us at email@example.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom and made-to-order products cannot be returned. Please get in touch if you have questions or concerns about your specific item.
Exchanges / refunds
We will notify you once we’ve received and inspected your return item, and let you know if a refund or exchange has been approved before finalising the returns process.
Refunds are processed on your original payment method. Please allow up to 10 business days for your bank or credit card company to process your refund.