We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

​

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

​

To start a return, you can contact us at preciousplasticmr@gmail.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

​

For any returns queries, please contact us at preciousplasticmr@gmail.com

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

​

Exceptions / non-returnable items

Custom and made-to-order products cannot be returned. Please get in touch if you have questions or concerns about your specific item.

 

Exchanges / refunds 

We will notify you once we’ve received and inspected your return item, and let you know if a refund or exchange has been approved before finalising the returns process.

Refunds are processed on your original payment method. Please allow up to 10 business days for your bank or credit card company to process your refund.